Help & FAQ

MIA COOSH is a Melbourne-based luxury brand of timeless, minimalist dog walkwear. We offer collars, harnesses, leads, poop bag holders, and coordinated sets for a polished everyday look.

MIA COOSH is best for dog parents who want quiet-luxury, coordinated walk sets for everyday city walks, cafés, parks, and outings.

Designed for extra-small to medium dogs (XS–M), including toy breeds. Our proportions are intentionally lightweight and well-balanced for smaller dogs.

We specialise in XS–M so every detail stays lightweight, comfortable, and well-proportioned. We do not offer size L.

Yes, as long as the fit is correct. Puppies grow quickly, so check fit regularly and size up when needed.

They’re designed for everyday city walks and outings. For rugged hikes, deep mud, or frequent water activities, many dog parents keep a separate adventure kit and use MIA COOSH as their daily set.

• Collar Set: collar + lead + poop bag holder
• Harness Set: harness + lead + poop bag holder
• Signature Set: harness + collar + lead + poop bag holder

Yes. Most pieces are available individually, and you can build your own combination if you prefer a mixed look.

Yes. Our colourways are designed to coordinate across the collar, harness, lead, and holder. Colours include Vanilla Cream, Dark Chocolate, Caramel Brown, Blush Pink, Rouge Red, Navy Blue, and Emerald Green.

Our lead is 150 cm long, ideal for everyday city walks with smaller dogs. We offer two lead sizes to keep things lightweight and balanced: XS/S for extra-small and small dogs, and M for medium dogs. If you purchase a set, we’ll pair the correct lead size based on your selection.

Keeps bags easy to access on every walk while maintaining a tidy, coordinated setup. Designed for most standard rolled poop bags and holds one roll at a time. Secures in two places – clips to the D-ring near the handle and anchors along the lead for a more stable, low-dangle fit.

Yes, as long as your collar or harness has a secure D-ring suitable for your dog’s size. For the most cohesive look, they pair best with MIA COOSH collars, harnesses, and our matching poop bag holder.

For collars, measure around the base of the neck where the collar will sit. For harnesses, measure the chest (girth) at the widest point behind the front legs. Compare your measurements to the size chart on the product page.

Snug but comfortable. You should be able to fit two fingers between the collar or straps and your dog’s body, with free movement and no rubbing behind the front legs.

For harnesses, we usually recommend choosing the larger size for comfort and adjustability. For collars, choose the size that fits your dog’s neck measurement within the adjustable range.

Our pieces are crafted from premium vegan microfibre leather with refined matte gold hardware, designed to feel soft, look polished, and stay lightweight for smaller dogs.

It’s a premium vegan alternative designed to offer a refined, leather-like look and feel while being low maintenance for everyday wear.

Our designs focus on comfort-first details such as smooth finishes, soft edges, and lightweight proportions for smaller dogs.

Low maintenance: wipe with a soft, slightly damp cloth and air dry naturally away from direct heat or sun. They can handle everyday splashes and light rain, but are not designed for swimming or full submersion.

Store pieces in the reusable cotton bags they arrive in to help keep them in their best condition between wears.

For strong pullers, we recommend walking on a properly fitted harness to reduce pressure on the neck. Our harness includes a front lead attachment to support more controlled, comfortable walks, alongside consistent loose-lead training.

They’re designed for everyday comfort, but we recommend removing collars and harnesses during sleep, crate time, or when your dog is unattended for long periods, as a general safety practice.

No, we don’t use genuine leather. Our pieces are crafted from premium vegan microfibre leather. We keep packaging intentionally plastic-free. Products arrive in reusable cotton bags and ship in paper-based boxes, and our mailer box is made from recycled paper. For the full overview, visit our Sustainability page.

Yes. We believe every dog deserves safety, comfort and love. That’s why a portion of every order supports selected registered animal rescue organisations across Australia. Together we fund care, rehabilitation and rehoming, one walk at a time.

If you need to update your order, contact us as soon as possible and we’ll do our best to help before dispatch.

We accept major credit and debit cards (Visa, Mastercard, American Express, UnionPay), plus Shop Pay, Apple Pay, Google Pay, PayPal, and Afterpay. Discount codes are typically applied one at a time unless otherwise stated.

Shipping rates and delivery timeframes vary by destination and service.

• Australia Standard Shipping is free, and Express Shipping is free for orders $100+.
• International Standard Shipping is free for orders $150+, and Express Shipping is free for orders $300+.

For full rates, timeframes, and duties information, please see our Shipping Policy.

International orders may be subject to duties, taxes, or customs fees charged by the destination country. These charges are the customer’s responsibility.

Yes. Please refer to our Returns & Refunds policy for details on eligibility, timeframes, and how to request a return or exchange. If you need a size change, contact us and we’ll guide you through the options.

We carefully inspect every piece before dispatch, but if you have any concerns, please reach out with your order number and photos and our team will assist.

Use the Contact page on our site, or email hello@miacoosh.com. If you’d like sizing help, send your dog’s measurements (neck and chest) and breed and we’ll recommend a size.

We love working with aligned creators and publications. Contact us with your profile or proposal.